While dealing with customer support after a recent release that contained a few bugs, I've found myself having the following two thoughts very often.
- The word "work" is part of the word "workaround" for a reason. As soon as I find a "fun-around" for any issue, I'll let you know. In the meantime, please let me emphasize the "work" in this workaround.
- If something seems to be perfectly logical, it's probably not what the user was expecting.